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About Furniture Bay

About Furniture Bay - Our Company Values and Culture:

First established in September 2010, Furniture Bay Ltd are proud to supply high quality furniture at affordable prices. We achieve this in two ways – the first is that we import direct from the manufacturers which removes the middleman and cuts expenses dramatically. The second is that we operate solely online with a warehouse based in Romford. This keeps our overheads to a minimum which is reflected in our cheap prices.

Our Vision:

Furniture Bay believes that staff wellbeing is at the heart of any successful business and our simple philosophy is to help you create a workspace that is as engaging and comfortable as it can be for your most valuable assets – your staff.

Our Missions:

Our mission is to provide quality made ergonomic furniture, which will help build a more creative and productive environment for your workforce - as well as foster a greater sense of staff belonging.

Exceptional Customer Service

Our experience within the sector means that we have the knowledge and the contacts to send bespoke designs for bar stoolsoffice chair and lounge chairs straight to the manufactures who will then make them on our behalf. Our innovative and forward thinking approach has seen our customer base grow dramatically – which is why we are now one of the leading online home & office furniture stores.

We recently took part in the 2012 ‘Ideal Home’ show and frequently attend trade shows so our customers can see the products for themselves. Plus, with a customer service that is unrivalled we believe that the service and the products we supply are second to none.

To guarantee a fantastic customer experience, we have 100% secure online transactions in place and all furniture is delivered by professional couriers. In the event that you are unhappy with a particular purchase we do offer refunds. Customer satisfaction is paramount to us, which is why we are the number one choice for many.

If you require additional support or advice on which piece of office furniture you require please don’t hesitate to get in touch by calling us today on 0203 394 0101 or by completing our quick and easy online contact form.